Whether you’re expanding your reach to international markets or meeting people where they’re at domestically, the importance of making sure your message is translated properly cannot be overstated. Be...
International SAP rollouts can be fraught with missteps because of the margin of error they create. By taking intentional action before the plan gets underway, your global SAP rollout can stay on the ...
Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...
Diverse pools of participants in clinical trials are not only important for producing the best set of data, but they also help advance health equity. To reach both goals, you need multicultural commun...
Every year, top golf players from around the world gather to compete in the United States Golf Association’s (USGA) US Women’s Open tournament. Many of these players don’t speak English and require t...
For financial institutions looking to expand their markets through multilingual translation, the stakes are high. As your brand breaks international boundaries, you’ll need to strategize how to be...
Companies aren’t just building up anymore; they’re building out. There’s never been a better time to expand your business reach by tapping into the global market, and putting money toward language tra...
Call centers often get a bad rap for long wait times, muffled audio, and scripted responses. Customers are often on edge, expecting the worst even before a representative picks up the phone. And more ...
Is the information your healthcare plan provides truly accessible to all of your members? A number of barriers can stand in the way of understanding needed information, including language and disabi...
Redetermination after the Public Health Emergency In response to the global pandemic, the United States declared a public health emergency, which allowed individuals and families to remain enrolled ...
In April 2022, the U.S Food and Drug Administration (FDA) released guidance requiring sponsors to create diversity plans to improve enrollment of underrepresented populations in clinical trials. Altho...
The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies...
