Diverse pools of participants in clinical trials are not only important for producing the best set of data, but they also help advance health equity. To reach both goals, you need multicultural commun...
Call centers often get a bad rap for long wait times, muffled audio, and scripted responses. Customers are often on edge, expecting the worst even before a representative picks up the phone. And more ...
When it comes to serving the needs of multilingual customers, many companies settle for transactional translation and interpretation services. What if there was a better way that could help you expand...
Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...
Over the past two years, most of us have taken an unexpected crash course in video conferencing, from work meetings and conferences to safely distanced family get-togethers. Schools, hospitals, and ci...
Times are changing—and changing fast—in the world of digital technology. Businesses are trading outdated legacy processes for innovative digital transformation technology as their companies grow. Acco...
