If you’re looking for around-the-clock medical interpreter services from compassionate, professional linguists who ensure all Limited English Proficient (LEP) members and patients receive optimal communication in their native languages, United Language Group has the right solutions. With a network of more than 10,000 medically qualified interpreters, we can support any volume of interpreting needs for your healthcare organization.
Our remote medical interpreters can support communication with LEP patients and members over-the-phone and through video. Our solutions can connect to your existing telehealth capabilities to deliver comprehensive support for any medical scenario.
Video remote interpreting (VRI) offers the face-to-face interaction that is vital to providing successful outcomes from healthcare interpreting services. Our VRI technology can integrate with any telehealth platform to support your organization’s virtual appointments with patients. VRI also effectively assists patients who are deaf or hard of hearing.
As a leading provider of healthcare translation services, we follow a stringent vetting process for all of interpreters, but this is especially important in the healthcare space. Medical interpretation scenarios have no margin for error, so interpreters must be fluent in the terminology as well as the regulatory protocols.
ULG requires that all medical interpreters must: