As your language partner, ULG can help you effectively communicate with your customers across all language backgrounds. Together, we can help you offer the most comprehensive customer experience possible. With decades of experience, ULG delivers Total Language Confidence™ to electricity, water, internet, phone, waste management, and oil and gas companies while adhering to ISO standards. We have a team of expert linguists who will help you effectively communicate with your customers and meet industry regulations.
Whether you’re dealing with billing questions or emergency communications, accurate and seamless interpretation is crucial when it comes to supporting multilingual customers and growing your reach. ULG offers the following interpreting services for the utility industry:
ULG provides industry-leading over-the-phone interpreting solutions that are rooted in 24/7 support, superior customer service, and delivery, along with complimentary training by subject matter experts. With our Interpretation programs, better communication is a call away.
ULG has an extensive process in place to select only highly-qualified, subject matter experts as linguists. This enables us to cater to the specific needs of our clients and maintain qualifications in accordance with ISO 17100:2015 standards. Our team of linguists can quickly translate materials including, but not limited to:
Looking for better ways to support your customers over the phone? Telephone interpretation offers a path forward.
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