Healthcare providers, take note: effective January 1, 2022, your office must comply with the No Surprises Act. That means it’s your responsibility to make sure that your patients know if they will be ...
Communication is essential to many aspects of everyday life, including personal interactions as well as accessing medical treatment and legal assistance. To learn how to more effectively communicate w...
Effective communication is a vital part of many aspects of modern life. When a patient's health and well-being—and maybe even survival—is on the line, effective communication can be the key to a succe...
Throughout the numerous lockdowns that the COVID-19 crisis induced upon us all, remote personal interaction became the new normal. It's what reduced potential exposure for everyone around the world,...
We are lucky to live in a world where we have multiple options for interpretation, but how do you know when to use the different options? With the prominence of telehealth today, we should be asking t...
With 67.3 million U.S. residents speaking a language other than English at home, the question isn’t whether language access or meeting the multicultural healthcare requirements of patients and members...
We are repeatedly told that communication is key, yet many businesses overlook a common communication barrier: language. Language barriers are challenging for everyone involved because they cause mi...
The COVID-19 pandemic has shed a spotlight on the systemic inequalities and lack of access to health care for patients and members with Limited English Proficiency (LEP). Across the care continuum y...
Imagine an expectant mother at a hospital. She knows the doctor is telling her something important, but she doesn’t speak English well enough to convey a response. Fortunately, an interpreter was avai...
Telehealth has proven to be an incredibly effective response to the stay-at-home orders incited by the COVID-19 pandemic. The telehealth services industry is expected to grow nearly 65% in 2020 as d...
There are approximately 6,500 languages in the world, each with pronunciations that vary depending on accents, dialects, and more. With the large majority of these languages, there are alphabets that ...
Football is distinctly an American sport, but does that mean the big game is just for Americans? Not quite. These days, it has spread around the world. Here are six fun facts that show why the big ...
