ULG’s Language Solutions Blog

Video Remote Interpreting: Enhancing Patient Care And Cutting Costs

Posted by United Language Group on May 1, 2018

According to the Center for Disease Control, in the U.S. alone there are 990.8 million physicians’ visits and 267.1 million emergency room visits or hospital outpatient visits in a year.

Topics: Strategy, Technology, Interpreting


Looking For An Interpreting Provider? Here's What To Consider

Posted by United Language Group on April 27, 2018

Strong communication is foundational to your relationships with customers. With more than 25 million people in the United States who are limited English proficient (LEP), most companies have at least an occasional need for interpreting services.

Topics: Strategy, Interpreting


Improving HCAHPS Scores Through Language Services

Posted by United Language Group on April 3, 2018

What makes quality healthcare?

Topics: healthcare, Translation, Interpreting


How To Foster Better Patient Understanding

Posted by United Language Group on March 23, 2018

Medical professionals are increasingly noting the correlation between patient health and health literacy. The more people are able to comprehend and understand about their healthcare, the more effective treatments tend to be. 

Topics: healthcare, Strategy, Translation, Interpreting


Three Ways Language Access Helps Government Agencies

Posted by Jake Schild on January 10, 2018

Government agencies – specializing in anything from education to international diplomacy – often encounter many of the world’s 7,000 languages, making access to translation and interpreting services integral to their success.  

Topics: government, Translation, Interpreting


Don DePalma Of CSA Research Talks Industry Trends, How LSPs Can Stay Relevant In 2017

Posted by Jake Schild on November 17, 2017

Common Sense Advisory (CSA Research) has made a name for itself as one of the big players in language industry news and research. The Massachusetts-based company produces research and blogs relating to all things localization, with a focus on helping companies expand to global markets.

Topics: Localization, Translation, Interpreting


Thinking About A Multilingual Call Center? It’s Probably A Good Idea

Posted by Jake Schild on November 13, 2017

You’ve purchased a new product online, and you can’t wait to get your hands on it.

Topics: Global Marketing, Strategy, Interpreting


Why Language Access Matters At The Dentist

Posted by Jake Schild on October 6, 2017

A visit to the dentist isn’t everyone’s idea of a good time.

Topics: Best Practices, Strategy, Interpreting