ULG’s Language Solutions Blog

Meet the Team: Danielle Meder

Welcome back to the Meet the Team blog! In this month’s edition, we will be featuring Danielle Meder, a member of the Interpretations department. Danielle is the Senior Director of Interpretation, Vendor Management and Quality. Continue reading to learn more ...

Topics: Interpreting, Meet the Team


Conference Connections: ULG to attend 2019 Paving the Way Healthcare Conference

      At ULG, we are always looking for ways to grow our expertise and knowledge in our fields. This week, we are heading to the Paving the Way to Health Care Access conference for a full-day learning event sponsored by the MassAHEC Network. Healthcare is a ...

Topics: healthcare, Interpretation, Interpreting, events, OPI, Conference, Tradeshows


Why Emotional Intelligence Matters in Interpreting

  Interpreters play an essential role in helping people who speak different languages communicate in a wide range of scenarios, such as business meetings, emergency medical calls, and legal support. In addition to their role of translating, interpreters must ...

Topics: Featured, Strategy, Interpreting


Why Do LSPs Contract Linguists?

      Spurred by globalization, international expansion within organizations, and increased migration patterns, growth in the language solutions industry has been accelerating at a rapid pace. According to the American Translators Association, in the U.S. ...

Topics: Featured, Translation, Interpreting


What Role Does Language Access Play in The Manufacturing Industry?

      Manufacturing is an industry that is constantly changing in terms of the technology used, the industrial and consumer products created, and the countries where the factories are managed. A recent study by Deloitte noted that United States, China, Japan, ...

Topics: Featured, Localization, Manufacturing, Translation, Interpreting, Manufacturing


Video Remote Interpreting: Enhancing Patient Care And Cutting Costs

By jason
According to the Center for Disease Control, in the U.S. alone there are 990.8 million physicians’ visits and 267.1 million emergency room visits or hospital outpatient visits in a year. The patients visiting these healthcare institutions come from a variety ...

Topics: Strategy, Technology, Interpreting, Video Remote Interpreting


Looking For An Interpreting Provider? Here's What To Consider

By jason
Strong communication is foundational to your relationships with customers. With more than 25 million people in the United States who are limited English proficient (LEP), most companies have at least an occasional need for interpreting services. If you’ve ...

Topics: Strategy, Interpreting


Improving HCAHPS Scores Through Language Services

  What makes quality healthcare? The Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, looks to answer that very question, and has been used since 2006 to gauge patients’ perspective on the quality of their hospital visits. The ...

Topics: healthcare, Translation, Interpreting


How To Foster Better Patient Understanding

Medical professionals are increasingly noting the correlation between patient health and health literacy. The more people are able to comprehend and understand about their healthcare, the more effective treatments tend to be. Health literacy, according to the ...

Topics: healthcare, Strategy, Translation, Interpreting, Language Solutions, MDR, webinars


Three Ways Language Access Helps Government Agencies

Government agencies – specializing in anything from education to international diplomacy – often encounter many of the world’s 7,000 languages, making access to translation and interpreting services integral to their success.   That’s why local and federal ...

Topics: government, Translation, Interpreting


Don DePalma Of CSA Research Talks Industry Trends, How LSPs Can Stay Relevant In 2017

  Common Sense Advisory (CSA Research) has made a name for itself as one of the big players in language industry news and research. The Massachusetts-based company produces research and blogs relating to all things localization, with a focus on helping ...

Topics: Global News, Language Learner, Localization, Strategy, Technology, Translation, Interpreting


Thinking About A Multilingual Call Center? It’s Probably A Good Idea

  You’ve purchased a new product online, and you can’t wait to get your hands on it. Once it arrives in the mail, you use your car key as a de facto box cutter, remove the packaging and get rid of the packing peanuts. Everything appears fine, until you try to ...

Topics: Global News, Global Marketing, Language Learner, Strategy, Technology, Translation, Interpreting