ULG’s Language Solutions Blog

Shaping Health Equity: The Role of Language Services in 2024

The focus on health equity continues to be a pivotal force in the healthcare industry's evolution. With 2024 on the horizon, health systems and health plans are set to intensify their efforts to addre...

How to Provide a Seamless Digital Healthcare Experience for Multilingual Consumers

Whether it’s through websites, apps, patient portals, SMS, or chat, healthcare consumers are demanding the same, seamless digital experiences they’ve grown accustomed to from retail, banking, and othe...

5 Ways to Improve Engagement with Multicultural Members in 2023

As healthcare organizations continue to battle negative operating margins and rising healthcare costs, efforts to engage and grow patients and members will be critical, particularly among populations ...

Preparing for Section 1557’s Proposed Language Access Provisions

With a focus on advancing health equity and reducing disparities in health care access, the Department of Health and Human Services (HHS) published a proposed rule last year to revise Section 1557 of ...

Improving Health Equity Through Cultural Engagement

Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...

Help LEP Populations Keep Insurance Coverage After Redetermination

Redetermination after the Public Health Emergency In response to the global pandemic, the United States declared a public health emergency, which allowed individuals and families to remain enrolled in...

Health Equity Accreditation: What It Means For Your Organization

The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies...

National Breast Cancer Awareness Month: Overcoming Language Barriers to Improve Cancer Care

With October being National Breast Cancer Awareness month, it is important to recognize the importance of preventative care in reducing readmissions hospitalizations. Further, with the context of toda...

ULG Awarded Grant for the Centers for Medicare & Medicaid (CMS) Navigator Program

It is widely known that healthcare and health insurance are deeply complex and challenging to navigate in the United States. In fact, a 2020 KFF survey found half of consumers who looked for coverage ...

5 Reasons Why You Shouldn’t Ignore Bilingual Care Coordination

A complex health system can’t survive without care coordination. As the world continues to globalize, care coordination models have had to adjust in order to provide access to sufficient healthcare fo...

National Immunizations Awareness Month: 7 Ways to Increase your LEP Outreach

Did you know that August is National Immunizations Awareness Month? With flu season right around the corner, now is the perfect time to start thinking about getting your flu shot. Additionally, with t...

How to Improve Cultural Competence Within a Healthcare Organization

Healthcare organizations in the United States provide care to a highly diverse patient demographic. Effectively connecting and communicating with these patients is vital to the overall care experience...

10 Strategies to Build a Bilingual Care Coordination Model That Works

Healthcare is complex. It’s fragmented, can be expensive, and it has long suffered from a lack of coordination. In fact, costs for patients with uncoordinated care are 75% higher than for matched pati...

How to Tackle COVID-19 Vaccine Misinformation

As states like Alaska, Mississippi, and Arizona begin opening up appointments for all individuals 16 and older, it seems like “normal” may return sometime in the near future. Yet, for as many people w...