ULG’s Language Solutions Blog

How Culture Breaks Down Language Barriers and Improves the Patient Experience

Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...

Understanding the Value of a Translation and Interpretation Partner in Your Procurement Plan

  How can teams implement language solutions without going over budget? What’s considered “quality” translation and interpretation to begin with? And what’s the long-term return on investment? These a...

ULG’s Top Tips for Quickly Translating Member Grievances and Appeals

Have you evaluated your process for translating member grievances and appeals? Even the most conscientious Managed Care Organizations (MCOs) have disputes with patients and their providers. These can ...

NCQA Health Equity Accreditation: Impact and Benefits

This article was originally published in January 2021 and has been updated. Patients from linguistically and culturally diverse backgrounds experience health disparities and adverse health outcomes co...

5 Steps to Developing a Language Access Plan for Your Healthcare Organization

In the United States today, 46 million people speak a primary language other than English. In order for medical staff to effectively communicate with all of their patients from linguistically diverse ...

Providers, Are You Ready for the No Surprises Act?

Healthcare providers, take note: effective January 1, 2022, your office must comply with the No Surprises Act. That means it’s your responsibility to make sure that your patients know if they will be ...

3 Common Medical Translation Mistakes and How to Prevent Them

From routine checkups to medical emergencies, patients count on hospitals to provide excellent treatment. In order to ensure the best quality care, medical professionals must be able to communicate wi...

Addressing the Top 3 Concerns around Machine Translation Solutions in Healthcare

Within the healthcare industry, machine translation (MT) has rapidly come into focus as a solution for managing turnaround time and efficiency within the translation process. However, as organizations...

How Specialized Bilingual Resources Moved More Members to Complete their Health Risk Assessment (HRA)

Solving HRA Completion Rate Challenges with Bilingual Care Liaisons and Bilingual Resources for LEP Outreach One central objective that many health insurers face is increasing Health Risk Assessment (...

Understanding the MDR

The European Medical Device Regulation (MDR) is an extremely daunting set of rules for medical devices within the European Union. The MDR comprises more than 100 articles, making it virtually impossib...

Effects of COVID-19 on Clinical Trials

    Although the COVID-19 pandemic will be remembered as a global catastrophe, it also gave rise to worldwide cooperation in order to solve the biggest medical crisis in a century. While the world is ...

5 Tips for Effectively Communicating with the Deaf and Hard of Hearing

Communication is essential to many aspects of everyday life, including personal interactions as well as accessing medical treatment and legal assistance. To learn how to more effectively communicate w...

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