ULG’s Language Solutions Blog

When Should I Use VRI, OPI or In-Person Interpreters for Healthcare?

We are lucky to live in a world where we have multiple options for interpretation, but how do you know when to use the different options? Living in a world where telehealth is prominent, we should be ...

Interpretation Versus Translation: What’s the Difference?

With 67.3 million U.S. residents speaking a language other than English at home, the question isn’t whether language access or meeting the multicultural healthcare requirements of patients and members...

NCQAs Distinction in Multicultural Healthcare in 2021: Impact and Benefits of Accreditation

Patients from linguistically and culturally diverse backgrounds experience health disparities and differential health outcomes compared to the overall population. By 2050, nearly one in five people li...

Understanding (and Implementing) the Social Determinants Accelerator Act in 2021

As we round the corner into 2021, the spotlight continues to be on health and healthcare. We know that a healthy diet, physical exercise, and routine check-ups can keep us in tip-top shape, but what i...

6 Ways to Ensure patients with LEP have a seamless COVID-19 vaccine experience

  The COVID-19 pandemic has shed a spotlight on the systemic inequalities and lack of access to health care for patients and members with Limited English Proficiency (LEP). Across the care continuum y...

Types of Language Services in Healthcare

Imagine an expectant mother at a hospital. She knows the doctor is telling her something important, but she doesn’t speak English well enough to convey a response. Fortunately, an interpreter was avai...

Simplifying Section 1557 of the Affordable Care Act (ACA)

Section 1557 of the Affordable Care Act (ACA) prohibits healthcare providers from discriminating against individuals on the basis of race, color, national origin, sex, age, or disability. There are sp...

Telehealth: Maintaining Care & Communication in a Virtual Setting

  Telehealth has proven to be an incredibly effective response to the stay-at-home orders incited by the COVID-19 pandemic. The telehealth services industry is expected to grow nearly 65% in 2020 as d...

Celebrate Data Privacy Day With These Tips

  Happy Data Privacy Day! Do you know how your data is being used, and by whom? The systems we interact with and use every day can compromise sensitive data and leave us vulnerable to phishing schemes...

Recapping the 2019 'Paving the Way to Healthcare Access' Conference

  Healthcare accessibility is a challenge facing millions, and an issue ULG is dedicated to working to improve. At this year’s “Paving the Way to Healthcare Access” conference sponsored by UMass Memor...

What does HITRUST certification mean? 3 Important Facts to Consider

ULG achieved HITRUST CSF certification in 2019 as a means to demonstrate our ongoing commitment to protecting sensitive information and managing data risk. HITRUST is a non-profit authoritative body t...

Protecting the Internet of Things and Data Security in Healthcare

Smart watches. Smart homes. Smart cars. Smart...pacemakers? The prime example of the Internet of Things (IoT): smart devices. They have permeated the global market in recent years and are steadily gro...

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