As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option wh...
Although many healthcare systems across the country have developed promising pilot programs, there remains an urgent need to develop systematic approaches to addressing health disparities within diver...
As healthcare organizations continue to battle negative operating margins and rising healthcare costs, efforts to engage and grow patients and members will be critical, particularly among populations ...
With a focus on advancing health equity and reducing disparities in health care access, the Department of Health and Human Services (HHS) published a proposed rule last year to revise Section 1557 of ...
A recent analysis by Deloitte found health inequities currently cost the US healthcare industry $312 billion a year, which could balloon to $1 trillion by 2040 if left unaddressed. Key industry stakeh...
Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...
Is the information your healthcare plan provides truly accessible to all of your members? A number of barriers can stand in the way of understanding needed information, including language and disabi...
Redetermination after the Public Health Emergency In response to the global pandemic, the United States declared a public health emergency, which allowed individuals and families to remain enrolled ...
The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies...
Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...
How can teams implement language solutions without going over budget? What’s considered “quality” translation and interpretation to begin with? And what’s the long-term return on investment? These a...
Have you evaluated your process for translating member grievances and appeals? Even the most conscientious Managed Care Organizations (MCOs) have disputes with patients and their providers. These can ...
