ULG’s Language Solutions Blog

Control Costs & Improve Quality with Language Services in Healthcare

As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option wh...

Bridging Cultural Gaps to Improve Health Equity

Although many healthcare systems across the country have developed promising pilot programs, there remains an urgent need to develop systematic approaches to addressing health disparities within diver...

5 Ways to Improve Engagement with Multicultural Members in 2023

As healthcare organizations continue to battle negative operating margins and rising healthcare costs, efforts to engage and grow patients and members will be critical, particularly among populations ...

Preparing for Section 1557’s Proposed Language Access Provisions

With a focus on advancing health equity and reducing disparities in health care access, the Department of Health and Human Services (HHS) published a proposed rule last year to revise Section 1557 of ...

How Increasing Equity Helps Providers Cut Costs and Improve Lives

A recent analysis by Deloitte found health inequities currently cost the US healthcare industry $312 billion a year, which could balloon to $1 trillion by 2040 if left unaddressed. Key industry stakeh...

Improving Health Equity Through Cultural Engagement

Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...

Accessibility in Healthcare: Language Access & Alternative Formats

  Is the information your healthcare plan provides truly accessible to all of your members? A number of barriers can stand in the way of understanding needed information, including language and disabi...

Help LEP Populations Keep Insurance Coverage After Redetermination

  Redetermination after the Public Health Emergency In response to the global pandemic, the United States declared a public health emergency, which allowed individuals and families to remain enrolled ...

Health Equity Accreditation: What It Means For Your Organization

The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies...

How Culture Breaks Down Language Barriers and Improves the Patient Experience

Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...

Understanding the Value of a Translation and Interpretation Partner in Your Procurement Plan

  How can teams implement language solutions without going over budget? What’s considered “quality” translation and interpretation to begin with? And what’s the long-term return on investment? These a...

ULG’s Top Tips for Quickly Translating Member Grievances and Appeals

Have you evaluated your process for translating member grievances and appeals? Even the most conscientious Managed Care Organizations (MCOs) have disputes with patients and their providers. These can ...

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