ULG’s Language Solutions Blog

Telehealth: Maintaining Care & Communication in a Virtual Setting

  Telehealth has proven to be an incredibly effective response to the stay-at-home orders incited by the COVID-19 pandemic. The telehealth services industry is expected to grow nearly 65% in 2020 as demand for simple, efficient, and convenient healthcare ...

Topics: healthcare, Video Remote Interpreting, Telehealth


What does HITRUST certification mean? 3 Important Facts to Consider

ULG achieved HITRUST CSF certification in 2019 as a means to demonstrate our ongoing commitment to protecting sensitive information and managing data risk. HITRUST is a non-profit authoritative body that establishes wholistic security standards and ...

Topics: healthcare


ULG to Attend 2019 Paving the Way Healthcare Conference

      At ULG, we are always looking for ways to grow our expertise and knowledge in our fields. This week, we are heading to the Paving the Way to Health Care Access conference for a full-day learning event sponsored by the MassAHEC Network. Healthcare is a ...

Topics: healthcare, Interpretation, Interpreting, events, OPI, Conference, Tradeshows


Protecting the Internet of Things and Data Security in Healthcare

Smart watches. Smart homes. Smart cars. Smart...pacemakers? The prime example of the Internet of Things (IoT): smart devices. They have permeated the global market in recent years and are steadily growing in use. In addition to making day-to-day life easier ...

Topics: Featured, healthcare, Localization, Strategy, Translation


Conference Connections: ULG to attend European UDI Forum

  Eileen Kerry, out of ULG’s Galway Office, will represent ULG at this forum, exploring current and future regulations for how medical devices are labeled. This is the only European conference dedicated to global UDI compliance and wider industry ...

Topics: healthcare, Compliance, MDR


Healthcare Translation Errors Endanger LEP Patients at the Pharmacy

According to the Mayo Clinic, "hundreds of thousands of people" are injured by medication errors every year in the United States. Some of those errors are caused by doctors prescribing the wrong medications, or by pharmacists dispensing the wrong medication ...

Topics: healthcare, Translation, Health literacy, Healthcare Translation, Prescriptions


Securing Patient Data: What Your Language Provider Should Know About HIPAA

By jason
While HIPAA compliance might complicate your life, the goal of the regulation is really the same as yours: protecting patients. You’re looking out for their physical well-being, while HIPAA is safeguarding their private information. Medical professionals ...

Topics: healthcare, Translation, Compliance, Compiance, HIPAA, Language Providers, Legal


Improving HCAHPS Scores Through Language Services

  What makes quality healthcare? The Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, looks to answer that very question, and has been used since 2006 to gauge patients’ perspective on the quality of their hospital visits. The ...

Topics: healthcare, Translation, Interpreting


How To Foster Better Patient Understanding

Medical professionals are increasingly noting the correlation between patient health and health literacy. The more people are able to comprehend and understand about their healthcare, the more effective treatments tend to be. Health literacy, according to the ...

Topics: healthcare, Strategy, Translation, Interpreting, Language Solutions, MDR, webinars


What Is HITRUST? A Look At The Common Security Framework

May 11, 2018   To understand HITRUST, it’s best to temporarily forget everything you know about HIPAA regulations, compliance and audits. Why? Chances are you view HIPAA as a challenge or an obstacle, while HITRUST is intended to be just the opposite. The ...

Topics: healthcare, IT, Localization, Compliance


Healthcare Translations For Open Enrollment: What You Need to Know

      Fall is officially here. And while the rest of the world is busy obsessing over all things pumpkin spice, healthcare professionals are preparing for open enrollment. The next Affordable Care Act (ACA) open enrollment period runs from November 1, 2017 to ...

Topics: healthcare, Healthcare Translation


Overcoming Barriers: Digital Menus and Multilingual Language Options

Digitization has permanently changed many industries over the past decade, and restaurants are no exception. To keep up with technologically savvy consumers, many restaurants have started to offer digital menus. Navigating digital menus is now easier than ...

Topics: healthcare, Translation, Health literacy, Healthcare Translation, Prescriptions