Nothing knocks down cultural and geographic barriers like a spoken conversation. Effective, personable communication not only enhances your credibility and reputation as a business dedicated to cultural adaptation, it also creates lifelong relationships with professionals across the world.
A traditional linguist interprets words, but ULG’s language solution experts also speak the unique language of your industry. In verticals ranging from government and healthcare to legal services and insurance, our interpreting services cover everything from emergency medical calls to business transactions. As subject matter experts in every industry they serve, our interpreters deliver the right combination of experience and expertise to ensure clear, quality communication.
Working in over 200 major languages, our interpreters are available 24 hours a day, 7 days a week for over-the-phone, simultaneous, video remote and in-person interpreting services. Additionally, we know how to stay ahead of the curve and utilize the latest interpreting technology. By partnering with ULG, your business can offer this invaluable service, meet your industry’s compliance standards and expand your global reach while streamlining international transaction processes.
Experience the highest quality interpreting and excellent customer experience on every call. Thanks to our operational expertise in telecom, contact center technologies and over-the-phone interpreting services, ULG is known for quality and consistency. Our OPI technology team incorporates redundancy technologies to ensure service consistency and business continuity, while our linguists provide interpreting services for millions of calls per year.
You can easily access ULG’s OPI services through a custom toll-free number and connect with skilled interpreters in seconds. We assist global callers 24/7 with professional interpreters in over 200 languages and support TTY/TDD communication and limited English proficiency (LEP) callers.
ULG provides on-site interpreting in any language, at any time, all over the world. Our network of subject matter experts meets business needs for simultaneous and consecutive interpreting in legal, healthcare and other industry settings. Trained in subtle nuances, these language solution experts also possess the emotional intelligence necessary to bring clarity to business communication.
ULG’s call center representatives and professional interpreters bring years of experience in organizing and coordinating conferences of all scales in a variety of industry settings, and they commit to strict confidentiality, objectivity and interpretation accuracy in every professional setting. To facilitate in-person interpreting, we also provide conference equipment for rent or purchase.
VRI services from ULG allow you to connect with live video and phone interpreters through mobile devices and desktop computer systems. This can be done from anywhere in the world through a convenient, web-based portal. Our global account managers and implementation specialists support language requirements for multilingual end users with VRI services. We also provide interpreting equipment for purchase or lease, providing easy access to interpreters for patient support, insurance claims, legal interpreting and more.
ULG improves multilingual conference and meeting communication for government, healthcare, legal and insurance organizations every day. This helps global delegates understand your commitment to quality human connection, attracts a wider range of visitors and strengthens your international business connections.
Through conference interpreting from ULG, global organizations are supported by on-site coordinators and vetted interpreters with subject matter expertise, as well as state-of-the-art AV equipment, interpreting booths and unmatched language support to ensure a successful global event.
Global conferences can be a logistical struggle for delegates who speak multiple languages. Meet this challenge with simultaneous interpreting from ULG that pairs trained linguists with advanced technology. Our interpreters work in a soundproof booth with at least one colleague, interpreting speakers in real time and rapidly distributing messaging in multiple languages.
ULG helps organizations with specialized language needs by providing consecutive interpreting services facilitated by linguists who are also subject matters in their respective industries. A consecutive interpreter works on short utterances, interpreting one or two sentences at a time. The interpreter may facilitate communication by offering notes while interpreting, especially when working with long sentences. ULG’s expert consecutive interpreters are trained in bi-directional interpreting to facilitate conversational and real-time communication in over 200 languages.
Interpretation services are important and here are 4 things to consider when choosing the right interpreter.
Looking for better ways to support your customers over the phone? Telephone interpretation offers a path forward.