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Inclusion, Honesty, and Trust: A Conversation with Nic McMahon, CEO of United Language Group

As seen in Comparably https://www.comparably.com/blog/inclusion-honesty-and-trust-a-conversation-with-nic-mcmahon-ceo-of-united-language-group/ Recently we sat down with Nic McMahon, CEO of United Language Group, to discuss a wide variety of topics. We ...

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Ensuring Success During the 2020 CMS Secret Shopper Program

The language resources your healthcare organization leverages can make or break the ratings you earn from the Center of Medicare & Medicaid Services (CMS) during their Secret Shopper program. Everything from the quality of the interpreter to the call ...

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