ULG’s Language Solutions Blog

4 Tools to Improve the CX at Your Multilingual Outbound Call Center

Did you know more than 350 languages are spoken in the U.S. and nearly a quarter of the American population primarily speaks a language other than English at home? If you want your multilingual outbou...

Remote Medical Interpreting: What Does This Look like?

Throughout the numerous lockdowns that the COVID-19 crisis induced upon us all, remote personal interaction became the new normal. It's what reduced potential exposure for everyone around the world, b...