ULG’s Language Solutions Blog

4 Tools to Improve the CX at Your Multilingual Outbound Call Center

Did you know more than 350 languages are spoken in the U.S. and nearly a quarter of the American population primarily speaks a language other than English at home? If you want your multilingual outbou...

Remote Medical Interpreting: What Does This Look like?

  Throughout the numerous lockdowns that the COVID-19 crisis induced upon us all, remote personal interaction became the new normal. It's what reduced potential exposure for everyone around the world,...

Types of Language Services in Healthcare

Imagine an expectant mother at a hospital. She knows the doctor is telling her something important, but she doesn’t speak English well enough to convey a response. Fortunately, an interpreter was avai...