--- title: Phone Interpreter Services | United Language Group description: Connect instantly with 250+ languages through reliable and secure over-the-phone interpreter services. Industry-specific expertise and fast connections available 24/7. image: https://www.unitedlanguagegroup.com/hubfs/Direct%20Connect%20Inbound%20Calling.png --- [Octave Login](https://portal.ulgoctave.com/itrac/Authentication/login.aspx?ReturnUrl=%2fitrac%2fOctave) Search Language Options - [Español](https://www.unitedlanguagegroup.com/) - [Español (Latinoamérica)](https://www.unitedlanguagegroup.com/) - [Français](https://www.unitedlanguagegroup.com/) - [Deutsch](https://www.unitedlanguagegroup.com/) - [简体中文](https://www.unitedlanguagegroup.com/) - [English](https://www.unitedlanguagegroup.com/) [![ULG_Logo_Full](https://www.unitedlanguagegroup.com/hubfs/ULG_Logo_Full.svg "ULG_Logo_Full")](https://www.unitedlanguagegroup.com?hsLang=en) - [Services](https://www.unitedlanguagegroup.com/translation-services/language) - [Translation Services](https://www.unitedlanguagegroup.com/translation-services) - [Machine Translation](https://www.unitedlanguagegroup.com/translation-services/machine) - [Marketing Translation](https://www.unitedlanguagegroup.com/translation-services/marketing) - [Technical Translation](https://www.unitedlanguagegroup.com/technical) - [Document Translation](https://www.unitedlanguagegroup.com/translation-services/document) - [Localization Services](https://www.unitedlanguagegroup.com/localization-services) - [eLearning Localization](https://www.unitedlanguagegroup.com/industries/elearning-translation-services) - [Website Localization](https://www.unitedlanguagegroup.com/localization-services/website) - [Interpreting Services](https://www.unitedlanguagegroup.com/interpreting-services) - [Call Center Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/call-center-interpreter) - [Medical Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/medical) - [Phone Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/phone-interpreter) - [Simultaneous Interpretation](https://www.unitedlanguagegroup.com/interpreting-services/simultaneous-interpretation) - [Video Remote Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/video-remote) - [Industries](https://www.unitedlanguagegroup.com/industries) - [Life Sciences](https://www.unitedlanguagegroup.com/life-sciences) - [Clinical Trials](https://www.unitedlanguagegroup.com/life-sciences/clinical) - [Linguistic Validation](https://www.unitedlanguagegroup.com/life-sciences/linguistic-validation) - [Medical Devices](https://www.unitedlanguagegroup.com/life-sciences/medical-device) - [Pharmaceutical](https://www.unitedlanguagegroup.com/life-sciences/pharmaceutical) - [Healthcare](https://www.unitedlanguagegroup.com/healthcare-translation-services) - [Bilingual Care Coordination](https://www.unitedlanguagegroup.com/healthcare-translation-services/bilingual-care) - [Compliance](https://www.unitedlanguagegroup.com/healthcare-translation-services/compliance) - [Medical Claims](https://www.unitedlanguagegroup.com/healthcare-translation-services/medical-claims) - [Legal](https://www.unitedlanguagegroup.com/legal) - [Elections](https://www.unitedlanguagegroup.com/industries/elections) - [Financial](https://www.unitedlanguagegroup.com/industries/financial-translation-services) - [Manufacturing](https://www.unitedlanguagegroup.com/industries/manufacturing-translation-services) - [Technology](https://www.unitedlanguagegroup.com/industries/technology-translation-services) - [Government](https://www.unitedlanguagegroup.com/industries/government-translation-services) - [Insurance](https://www.unitedlanguagegroup.com/industries/insurance-translation-services) - [Consumer Goods](https://www.unitedlanguagegroup.com/industries/consumer-goods) - [Education](https://www.unitedlanguagegroup.com/industries/education) - [eLearning](https://www.unitedlanguagegroup.com/industries/elearning-translation-services) - [Utility](https://www.unitedlanguagegroup.com/industries/utility) - [Technology](https://www.unitedlanguagegroup.com/technology) - [Octave® TMS](https://www.unitedlanguagegroup.com/technology/translation-management-system) - [Integrations](https://www.unitedlanguagegroup.com/technology/integrations) - [Adobe Experience Manager](https://www.unitedlanguagegroup.com/technology/integrations/adobe-experience-manager-localization) - [CoreMedia](https://www.unitedlanguagegroup.com/technology/integrations/core-media-content-cloud-localization) - [Epic](https://www.unitedlanguagegroup.com/technology/integrations/epic-ehr) - [Relativity](https://www.unitedlanguagegroup.com/technology/integrations/relativity-legal-translation-api) - [Veeva Vault](https://www.unitedlanguagegroup.com/technology/integrations/veeva-vault-translation) - [About](https://www.unitedlanguagegroup.com/about) - [Careers](https://www.unitedlanguagegroup.com/about/careers) - [Freelance Opportunities](https://www.unitedlanguagegroup.com/about/linguist-apply) - [News](https://www.unitedlanguagegroup.com/news) - [Resources](https://www.unitedlanguagegroup.com/resources) - [Blog](https://www.unitedlanguagegroup.com/blog) - [Case Studies](https://www.unitedlanguagegroup.com/resources) - [Contact](https://www.unitedlanguagegroup.com/contact) / [Interpreting](https://www.unitedlanguagegroup.com/interpreting-services?hsLang=en) / Phone # Phone Interpreter Services ## 250+ Languages, 24/7: Professional Phone Interpreter Services at Your Fingertips #### Your callers count on you to speak their language; build trust with reliable, human-focused phone interpreting services designed for your industry Our scalable over-the-phone interpretation services cater to businesses of all sizes with industry-specific expertise and fast connection times for every interaction. - Connect instantly with certified interpreters in 250+ languages, 24/7  - Resolve critical communication challenges confidently with interpreters who truly understand your industry - Safeguard sensitive information with secure, HIPAA-compliant phone interpreting services [Contact Us](https://www.unitedlanguagegroup.com/contact?hsLang=en) ![phone interpreter services diagram](https://www.unitedlanguagegroup.com/hs-fs/hubfs/Direct%20Connect%20Inbound%20Calling.png?width=700&height=362&name=Direct%20Connect%20Inbound%20Calling.png) ## Get Crystal-Clear Communication With Phone Interpreters Who Know Your Business #### Help callers access vital information in their preferred language with experts who understand the context of every conversation Our interpreters aren't just linguists; they're specialists in your field and fluent in the terminology that matters most to your business and your customers. Whether it’s an urgent medical call or a complex business transaction, they make sure every conversation is handled with professionalism and deep knowledge of your industry to give your customers the clarity they deserve. [Contact Us](https://www.unitedlanguagegroup.com/contact?hsLang=en) ## Protect Sensitive Data With Secure, Compliant Over-The-Phone Interpretation Services #### Get privacy and compliance in every call with our industry-leading security standards Trust us to keep your communications confidential and compliant with industry regulations, so you can focus on what matters most, serving your customers. Our OPI services are HIPAA-compliant to provide you with peace of mind and the highest level of data security.  [Contact Us](https://www.unitedlanguagegroup.com/contact?hsLang=en) ![compliant over-the-phone interpretation services](https://www.unitedlanguagegroup.com/hs-fs/hubfs/data-security-01-1085x610.jpg?width=700&height=394&name=data-security-01-1085x610.jpg) ## On-Demand Interpretation Services For Organizations Of All Sizes #### Fast connections with interpreters, anytime you need them Enhance communication efficiency, reduce wait times, and improve satisfaction for your callers with OPI interpretation services powered by advanced cloud-based technology. Gain immediate access to interpreters with fast and clear connections. Our on-demand services are available whenever you need them in over 250 languages, minimizing delays and keeping your business running smoothly. Scalable to meet the growing needs of your organization, we provide innovative solutions to maintain effective communication at all times.  [Contact Us](https://www.unitedlanguagegroup.com/contact?hsLang=en) ![phone interpreting services](https://www.unitedlanguagegroup.com/hs-fs/hubfs/Blog%20Photos%20-%20Social/LSPIndustry.jpg?width=700&height=394&name=LSPIndustry.jpg) ## Learn More About On-Demand Phone Interpreter Services What industries do you offer interpreting for? How do you ensure data security and compliance? How do you ensure fast connection times? What languages do you support? Can you handle increased call volumes? How can you improve call flow for customers? What industries do you offer interpreting for? How do you ensure data security and compliance? How do you ensure fast connection times? What languages do you support? Can you handle increased call volumes? How can you improve call flow for customers? ### What industries do you offer interpreting for?   We provide interpreter services by phone for a wide range of [industries](https://www.unitedlanguagegroup.com/industries?hsLang=en), including [healthcare](https://www.unitedlanguagegroup.com/healthcare-translation-services?hsLang=en), [legal](https://www.unitedlanguagegroup.com/legal?hsLang=en), [finance](https://www.unitedlanguagegroup.com/industries/financial-translation-services?hsLang=en), [education](https://www.unitedlanguagegroup.com/industries/education?hsLang=en), [government](https://www.unitedlanguagegroup.com/industries/government-translation-services?hsLang=en)/private sector and more. Our interpreters are experts in industry-specific terminology, providing reliable and professional service tailored to your sector's needs and compliant with industry-specific regulations. Our [medical interpreter phone service](https://www.unitedlanguagegroup.com/interpreting-services/medical?hsLang=en) ensures accurate and confidential communication between healthcare providers and patients. Our interpreters are trained in medical terminology and adhere to HIPAA standards, ensuring that all patient information is handled with the highest level of security and professionalism.   ### How do you ensure data security and compliance?  We prioritize data security and compliance by adhering to HIPAA standards and best practices for data security. This ensures your sensitive information is protected and handled with the highest level of confidentiality. ### How do you ensure fast connection times?   We ensure fast connection times through advanced cloud-based call center technology, which uses sophisticated routing to connect you quickly to the right interpreter. Our extensive network of over 10,000 linguists ensures that no matter the language or time of day, you can access an interpreter within seconds, maintaining effective communication. ### What languages do you support? We support over 250 languages so you can easily communicate effectively with clients, customers, and partners from diverse linguistic backgrounds. Our certified interpreters are available around the clock to meet your needs. [View Language List](https://www.unitedlanguagegroup.com/hubfs/Interpretation%20(General)%20Sell%20Sheets/ULG%20Language%20Lists%20-%20OPI.pdf?hsLang=en) ### Can you handle increased call volumes?  Yes, our cloud-based call center technology is designed to handle both temporary spikes in demand and the increased demand that comes as your business grows. Our scalable infrastructure and extensive network of over 10,000 linguists allow us to quickly adapt to higher call volumes, ensuring that you receive reliable and uninterrupted service regardless of demand fluctuations. ### How can you improve call flow for customers?  We offer ULG Direct Connect to improve the experience for non-English-speaking customers. Traditional phone translation services require them to navigate English menus, but with Direct Connect, they get direct access to an interpreter in their native language. This improves communication, reduces wait and handling times, and enhances overall customer satisfaction. Our program ensures an efficient and cost-effective journey for your customers. ## Our Resource Library ### [Are you prepared for annual enrollment? Here are six key steps to help your organization ensure all members’ language access needs are covered. Continue Reading](https://www.unitedlanguagegroup.com/blog/are-you-prepared-for-annual-enrollment?hsLang=en) ### [Why You Should Care About Your Language Service Provider’s Certifications Continue Reading](https://www.unitedlanguagegroup.com/blog/why-you-should-care-about-your-language-service-providers-certifications?hsLang=en) ### [4 Call Center Quality Issues to Avoid When Using Over-the-Phone Interpretation Continue Reading](https://www.unitedlanguagegroup.com/blog/4-call-center-quality-issues-to-avoid-when-using-over-the-phone-interpretation?hsLang=en) ## Connect Instantly in 250+ Languages Don't let language barriers come between you and your customers. Partner with us for fast, reliable, and secure phone interpreting services, and connect with certified interpreters in over 250 languages, anytime you need. Contact us today to improve your communication and better serve your customers. [Speak with Our Experts](https://www.unitedlanguagegroup.com/contact?hsLang=en) [![ULG_Logo_Stacked_White](https://www.unitedlanguagegroup.com/hs-fs/hubfs/Logos/ULG_Logo_Stacked_White.png?width=200&height=102&name=ULG_Logo_Stacked_White.png "ULG_Logo_Stacked_White")](https://www.unitedlanguagegroup.com/?hsLang=en) ### Americas HQ 1550 Utica Avenue South, Suite 420 Minneapolis, MN 55416 **call: +1 855-786-4833** | |   | |   | | | --- | --- | --- | --- | --- | Quick Links - [Interpreting Services](https://www.unitedlanguagegroup.com/interpreting-services) - [Localization Services](https://www.unitedlanguagegroup.com/localization-services) - [Translation Services](https://www.unitedlanguagegroup.com/translation-services) - [Supplier Diversity](https://www.unitedlanguagegroup.com/about/supplier-diversity) - [Careers](https://www.unitedlanguagegroup.com/about/careers) - [Terms of Use](https://www.unitedlanguagegroup.com/about/terms-of-use) - [Privacy Policy](https://www.unitedlanguagegroup.com/hubfs/Privacy-Policy_Website.pdf) Language Services - [Call Center Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/call-center-interpreter) - [Document Translation](https://www.unitedlanguagegroup.com/translation-services/document) - [Legal Translation](https://www.unitedlanguagegroup.com/legal) - [Medical Device Translation](https://www.unitedlanguagegroup.com/life-sciences/medical-device) - [Medical Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/medical) - [Over-the-Phone Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/phone-interpreter) - [Technical Translation](https://www.unitedlanguagegroup.com/technical) - [Website Localization](https://www.unitedlanguagegroup.com/localization-services/website) Subscribe to Our Emails Copyright © 2026 United Language Group. All Rights Reserved. A Localization, Interpreting & Translation Services Company. ![](https://px.ads.linkedin.com/collect/?pid=2717961&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://3356907.fs1.hubspotusercontent-na1.net/hubfs/3356907/Direct%20Connect%20Program.mp4", "dateModified" : "2023-06-28T16:48:13.175Z", "description" : "", "duration" : "PT37.461S", "height" : 1080, "name" : "Direct Connect Program", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/74042694809?portalId=3356907&size=medium", "uploadDate" : "2022-05-19T23:51:07.580Z", "width" : 1920 } ```