The overarching factors that have an effect on health disproportionately impact the limited English proficiency (LEP) population. Low health literacy results in poorer outcomes and often leads to sub-optimal care, which, in turn, leads to higher readmission rates, increased healthcare costs, and elevated mortality rates. At ULG, our programs are designed to combat these difficulties and provide healthcare equity while improving patient outcomes. By organizing teams that are proficient in more than 200 languages, we’re paving the way toward effective communication that decreases adverse results.