Healthcare

Fluent in Healthcare Solutions

With more than 35 years of experience in the healthcare industry, we know what your healthcare organization is up against: regulatory compliance, shifting demographics, costly readmission rates and more. We tackle the ever-evolving healthcare landscape with evidence-based solutions, proactive measures and innovative technology that align with the needs of your patients and members.

As the trusted partner of some of the largest healthcare organizations in the world, we operate under a model of complete customization. By building unique programs specific to your business challenges, our healthcare solutions are targeted to your success.

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Dedicated to Healthcare Success

Your success is our objective. As a team of experts well-versed in complex industry challenges, we help you achieve quality metrics in areas including hospital inpatient quality reporting (IQR) measures, readmission data analysis, CMS ratings, patient satisfaction and HCAHPS scores.

  • Full-Scale Solutions
  • Proven Industry Experience
  • Industry-Leading Technology
  • Enhanced Business Intelligence
  • Exceptional Service Delivery

Full-Scale Solutions

ULG functions as your single-source partner. With services like language access consulting, translation and interpreting under one roof, we help you experience faster, better and more cost-effective results.

Proven Industry Experience

Over the last three decades, ULG has built longstanding partnerships with healthcare leaders. We understand the ins and outs of the field because we’ve helped our clients navigate them.

Industry-Leading Technology

Our technology is the backbone of our healthcare solutions, enabling you to achieve greater efficiency through customizable development and data collection. Want to see your call volume in real time? Interested in tracking the emerging languages among your members and patients? We can help.

Enhanced Business Intelligence

With our industry-leading technology, we empower you to make data-driven decisions. We partner with you to determine key metrics and quality measurements, and our experts work on the back end to ensure you have visibility and access to crucial business data.

Exceptional Service Delivery

Our service delivery model is designed to offer better support, accountability, quality and consistency for our healthcare partners. We operate around the clock to deliver a superior level of responsiveness.

Solutions for Payers and Providers

We know that the different functions within the healthcare industry face vastly different language challenges. To solve the complexities facing providers and payers individually, we’ve developed specialized programs that are tailored to your organization, whether it’s the largest health insurer in North America or a mid-sized hospital in the U.S.

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Why ULG is Different

Unlike other language service providers, our healthcare team has a deeper breadth of hands-on, results-driven experience in developing customized software, working alongside clients to determine effective performance indicators, ensuring regulatory compliance and more.

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Healthcare Quality and Security Compliance

ULG meets the most demanding quality standards in healthcare to ensure excellence.

Get healthcare industry-specific solutions today.