With more than 35 years of experience in the healthcare industry, we know what your organization is up against: regulatory compliance, shifting demographics, costly readmission rates and more. We tackle the ever-evolving healthcare landscape with evidence-based solutions, proactive measures and innovative technology that align with the needs of your patients and members. Our customized solutions are designed to add value at every touchpoint in their journey.
The overarching factors that have an effect on health disproportionately impact the limited English proficiency (LEP) population. Low health literacy results in poorer outcomes and often leads to sub-optimal care, which, in turn, leads to higher readmission rates, increased healthcare costs, and elevated mortality rates. At ULG, our programs are designed to combat these difficulties and provide healthcare equity while improving patient outcomes. By organizing teams that are proficient in more than 200 languages, we’re paving the way toward effective communication that decreases adverse results.
Join our network of hospitals that benefits from our linguistic, compliance, and medical expertise to provide an enhanced experience for each of your patients.
Need a partner to help serve your members through open enrollment support, claims translation, or complete language programs? We’ll be with you—and your members—every step of the way.
ULG provides medical interpreter services 24/7, with a network of over 10,000 qualified interpreters to meet the needs of healthcare organizations and ensure effective communication with patients in any language.
Your success is our objective. As a team of experts well-versed in complex industry challenges, we help you achieve quality metrics in areas including hospital inpatient quality reporting (IQR) measures, readmission data analysis, CMS ratings, and patient satisfaction and HCAHPS scores.
Unlike other language service providers, our healthcare team has a deeper breadth of hands-on, results-driven experience in developing customized software, working alongside clients to determine effective performance indicators, ensuring regulatory compliance and more.
ULG meets the most demanding quality standards in healthcare to ensure excellence.