---
title: Resources | ULG - Professional Language Translation | United Language Group
description: From eBooks and case studies to our podcast and blog, find our collection of language services information and industry updates.
---

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# Resources

All

Ebooks

Podcasts

Case Studies

COVID-19

Healthcare

Language Access

Cultural Competence

![medical claim](https://www.unitedlanguagegroup.com/hubfs/Case%20study%2018%20medical%20claims.png)

Case Studies

## 018: How a Fortune 500 Payer Reduced Medical Claims Translation Costs by ...

 A major U.S. Health Insurer processing thousands of medical claims per month, from a globally distributed workforce, wanted to reduce turn-around time and manage costs, whilst adhering to a 99.5% ...

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/medical-claims-translation-for-fortune-500)

![office with headsets](https://www.unitedlanguagegroup.com/hubfs/Case%20Study%2023%20Member%20Engagement.png)

Case Studies

## 023: Health Insurer Improves Member Engagement and HRA Completion Rates

 How United Language Group deployed multifaceted solutions supported by specialized bilingual resources to drive member engagement and improve Star ratings within diverse populations for a key insurer.

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/member-engagement-for-health-insurer)

![city skyline](https://www.unitedlanguagegroup.com/hubfs/Case%20study%2045.png)

Case Studies

## 045: Community Engagement Program Helps Payer Enter Diverse Markets

 How a major U.S. Health Insurer implemented United Language Group’s Community Engagement Solution to increase limited English proficient (LEP) member acquisition and boost market engagement and ...

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/community-engagement-for-health-insurer)

![City of Philadelphia](https://www.unitedlanguagegroup.com/hubfs/City%20of%20Philadelphia.png)

Case Studies

## 046: Health Screenings

 How United Language Group helped the Philadelphia Department of Public Health provide vital COVID-19 screenings and medical evaluations to 25,000 Afghan refugees with 48 hours' notice.

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/interpreting-for-health-screenings)

![](https://www.unitedlanguagegroup.com/hubfs/ULG%20CS_47_1085x610.jpg)

Case Studies

## 047: A Major U.S. Health Insurer Achieves 4X Increase in Member Acquisition

 Using a culturally intelligent approach and a community-based strategy focused on multi-channel outreach, United Language Group maximized enrollment in untapped Hispanic markets.

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/community-engagement-with-hispanic-populations)

![](https://www.unitedlanguagegroup.com/hubfs/ULG%20CS_48_1085x610.png)

Case Studies

## 048: Innovative Workflow Streamlines Complex eLearning Localization Project

 Discover how our localization team used cutting-edge technology, artificial intelligence (AI) tools and efficient project management to deliver a continually evolving eLearning project five days ...

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/elearning-localization-life-sciences)

![](https://www.unitedlanguagegroup.com/hubfs/ULG%20CS_49_1085x610.png)

Case Studies

## 049: ULG Navigator Program Improves Access and Drives Engagement in North ...

 With data driven approach and multi-channel, targeted outreach, the ULG Navigator program improved healthcare literacy, increased care access, and built trust with diverse populations.

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/community-engagement-with-diverse-populations)

![](https://www.unitedlanguagegroup.com/hubfs/ULG%20CS_50_1085x610.jpg)

Case Studies

## 050: How A Streamlined In-Country Review Process Improved Efficiency and ...

 In-country review improves translation quality and brand adherence. Discover how our translation team helped a multinational medical manufacturer and distributor with a presence in over 30 countries, ...

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/streamlined-in-country-review-process-for-life-sciences)

![](https://www.unitedlanguagegroup.com/hubfs/ULG%20CS_51_1085x610.png)

Case Studies

## 051: Custom Translation Workflows Provide a Scalable Solution for ...

 A leading global consulting company was looking for a language solutions partner to integrate into their new pharmacovigilance service offering. They needed translations and post-editing in a variety ...

[VIEW CASE STUDY](https://www.unitedlanguagegroup.com/resources/case-studies/custom-translation-workflows-for-life-sciences)

![Looking for an LSP That Speaks Your Language?](https://www.unitedlanguagegroup.com/hubfs/2022-05-CTA-ULG-CompetitorComparison-555x245-3.jpg)

## Looking for an LSP That Speaks Your Language?

 Localization is personalization - crafted to meet the needs of your customers. Find out what sets ULG apart from other language solutions partners. Download our competitor comparison tool.

[View Infographic](https://www.unitedlanguagegroup.com/resources/looking-for-an-lsp-that-speaks-your-language)

## Ready to Get Started with ULG?

Our language services are powered by over 10,000 linguists. In addition to providing top-notch translation and interpretation, these highly skilled Language Masters stay on the forefront of location trends and cultural accuracy, curate methodologies, and seek out the most efficient and effective ways to blend human and machine expertise. They hold language certifications and advanced degrees, and pass rigorous testing for translation accuracy and regional nuance.

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- [Medical Device Translation](https://www.unitedlanguagegroup.com/life-sciences/medical-device)
- [Medical Interpreting](https://www.unitedlanguagegroup.com/interpreting-services/medical)
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