Give your patients a care experience that’s tailored to their needs and delivers results they can trust. Our extensive team speaks the language of healthcare—in more than 200 global languages. Due to our expertise in linguistic quality, compliance, and medical terminology, the largest hospital networks entrust us to deliver an elevated patient experience that enhances health literacy, industry regulations, lowers readmission, and supports CMS HCAHPS results.
In order to meet the needs of a multitude of healthcare providers, we offer many forms of language services. Work with us for over-the-phone interpreting, video-remote interpreting for telehealth support, HIPAA-compliant translation workflows and more.
Let your patients communicate with their providers at any time, from anywhere with our telehealth solutions designed to streamline effective communication in more than 200 languages. These solutions support multiple operating systems and devices, integrate with flexible extensible APIs, and provide customized data and reporting dashboards.
The limited English proficiency (LEP) population in the U.S. often experiences suboptimal health outcomes and inferior provider experiences, and there is a stark gap between LEP and English-speaking patients when it concerns their health literacy rates.
In order to combat these issues and help populations with LEP receive better healthcare communication in their language, we’ve devised programs for providers that address the link between social determinants of health, such as literacy, and their disproportionate impact on LEP individuals. From appointment setting to follow-up care, we’re here to provide proper language support at each touchpoint for your patients with LEP. Our programs are designed to enhance health outcomes, and they deliver solutions including: