Whether you need interpreting support during open enrollment, faster claims translation turnaround or a specialty language program, we are here as a partner in serving your members. We help some of the largest health insurance companies elevate their multilingual member experience while reducing noncompliance penalties and costly reimbursements. Our one-of-a-kind technology platforms, 24/7/365 response model and overall payer expertise will help us propel your organization to new levels of success.
We approach the ever-evolving regulatory landscape with proactive measures that align with the needs of your members and fulfill your business objectives. How? By designing custom programs that go beyond checking the boxes for language access compliance. Our team will consult with you to determine a level of cultural competence and organizational KPIs. Then, implement programs that deliver results for members who rely on complex care, government plans such as Medicare Part A and B or Medicaid, Special Needs Plans (SNP) and Medicare Advantage plans.
Give your members access to our cost-neutral, customizable programs designed to improve healthcare outcomes.Explore All Language Services
There are currently approximately 25.8 million people with limited English proficiency (LEP) living in the United States. Populations with LEP are at a significantly higher risk of experiencing suboptimal health outcomes (53% more likely than their English-speaking counterparts), and 52% of their adverse health events are due to communication errors. We’re doing our part to reduce these numbers through our language programs designed to benefit members with LEP through solutions including:
We want to provide effective language support for members at every step of their healthcare journey and improve their overall health outcomes.