Data is powerful. The challenge is knowing what data to track, how to access it and what to do with it. If you’re not sure where to start, let us help. Our technologies provide customizable integrations that can be leveraged to help healthcare organizations make data-driven decisions. We’ll partner with you to determine the kind of information you want to collect and the desired outcome.
Reduce hospital readmission rates for Limited English Proficiency (LEP) patients
Identify and reduce waste caused by sub-optimized language processes
When you use over-the-phone interpreting (OPI) services, our software can you give you real-time updates through its customizable dashboard. At any point, you can access live reporting across metrics like speed of access, utilization, efficiency, and spend. This reporting can be customized by several fields including site, agent, language, date and more.
The key to our data collection capabilities lies in our technologies. We use best-in-class, integrated platforms to access deeper, more accurate business intelligence for our clients. Our team of developers and technology experts can customize the following: