ULG’s Language Solutions Blog

How Increasing Equity Helps Providers Cut Costs and Improve Lives

A recent analysis by Deloitte found health inequities currently cost the US healthcare industry $312 billion a year, which could balloon to $1 trillion by 2040 if left unaddressed. Key industry stakeh...

Workforce Diversification Gives Manufacturers a Competitive Advantage

The manufacturing industry is facing a serious labor shortage that will likely worsen. But, recruiting and retaining talent from diverse populations can fill available positions and give manufacturers...

5 Keys to Avoiding Marketing Translation Blunders

Whether you’re expanding your reach to international markets or meeting people where they’re at domestically, the importance of making sure your message is translated properly cannot be overstated. Be...

Localization Playbook: Global SAP Rollouts

International SAP rollouts can be fraught with missteps because of the margin of error they create. By taking intentional action before the plan gets underway, your global SAP rollout can stay on the ...

Improving Health Equity Through Cultural Engagement

Despite the progress made over the preceding decades, inequalities persist in many areas of American life, including healthcare. Disparities in both healthcare access and in outcomes like mortality, l...

Multicultural Communication in Clinical Trials: How to Prepare for Your Participants’ Language Needs

Diverse pools of participants in clinical trials are not only important for producing the best set of data, but they also help advance health equity. To reach both goals, you need multicultural commun...

Healthcare Business Today: Leveraging AI Technology to Achieve Health Equity

Original Publication: Healthcare Business Today For decades, healthcare organizations have struggled to address racial and ethnic disparities throughout the member journey. The emergence of AI technol...

3 Keys to Success for Interpreting at Sports Events: Takeaways From our Partnership with USGA at the US Women’s Open

Every year, top golf players from around the world gather to compete in the United States Golf Association’s (USGA)  US Women’s Open tournament. Many of these players don’t speak English and require t...

The Risks of Making a Mistake in Financial Translation

For financial institutions looking to expand their markets through multilingual translation, the stakes are high. As your brand breaks international boundaries, you’ll need to strategize how to best c...

How to Measure Localization ROI for Your Language Translation Services

Companies aren’t just building up anymore; they’re building out. There’s never been a better time to expand your business reach by tapping into the global market, and putting money toward language tra...

5 Ways to Improve Your Multilingual Call Center Call Flow

Call centers often get a bad rap for long wait times, muffled audio, and scripted responses. Customers are often on edge, expecting the worst even before a representative picks up the phone. And more ...

Accessibility in Healthcare: Language Access & Alternative Formats

  Is the information your healthcare plan provides truly accessible to all of your members? A number of barriers can stand in the way of understanding needed information, including language and disabi...

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