Ask any medical professional, and they’ll say their number one goal is to provide quality patient care and positive health outcomes. But there’s more to meeting the needs of patients than writing pres...
How can teams implement language solutions without going over budget? What’s considered “quality” translation and interpretation to begin with? And what’s the long-term return on investment? These a...
Over the past two years, most of us have taken an unexpected crash course in video conferencing, from work meetings and conferences to safely distanced family get-togethers. Schools, hospitals, and ci...
Times are changing—and changing fast—in the world of digital technology. Businesses are trading outdated legacy processes for innovative digital transformation technology as their companies grow. Acco...
Have you evaluated your process for translating member grievances and appeals? Even the most conscientious Managed Care Organizations (MCOs) have disputes with patients and their providers. These can ...
This article was originally published in January 2021 and has been updated. Patients from linguistically and culturally diverse backgrounds experience health disparities and adverse health outcomes co...
As of 2022, more than 25 million U.S. residents spoke a language other than English at home, according to the US Census Bureau. Utility companies provide essential services, and it’s vital to ensure t...
In the United States today, 46 million people speak a primary language other than English. In order for medical staff to effectively communicate with all of their patients from linguistically diverse ...
Developing a robust translation program is the key to supporting your limited English proficiency (LEP) customers as well as achieving global market success. These services help corporations and healt...
At long last, the European Union (EU) Clinical Trials Information System (CTIS) is ready for action. That means that on January 31, 2022, EU Regulation 536 goes into effect. Although there is a one-ye...
Interpretation services vary in scope and audience. However, the ultimate objective remains the same: to bridge any linguistic gaps in verbal communication so that all customers receive the same level...
Healthcare providers, take note: effective January 1, 2022, your office must comply with the No Surprises Act. That means it’s your responsibility to make sure that your patients know if they will be ...
