ULG’s Language Solutions Blog

Types of Language Services in Healthcare

Imagine an expectant mother at a hospital. She knows the doctor is telling her something important, but she doesn’t speak English well enough to convey a response. Fortunately, an interpreter was av...

Telehealth: Maintaining Care & Communication in a Virtual Setting

  Telehealth has proven to be an incredibly effective response to the stay-at-home orders incited by the COVID-19 pandemic. The telehealth services industry is expected to grow nearly 65% in 2020 as d...

Celebrate Data Privacy Day With These Tips

  Happy Data Privacy Day! Do you know how your data is being used, and by whom? The systems we interact with and use every day can compromise sensitive data and leave us vulnerable to phishing schemes...

Recapping the 2019 'Paving the Way to Healthcare Access' Conference

  Healthcare accessibility is a challenge facing millions, and an issue ULG is dedicated to working to improve. At this year‚Äôs ‚ÄúPaving the Way to Healthcare Access‚Äù conference sponsored by UMass...

What does HITRUST certification mean? 3 Important Facts to Consider

ULG achieved HITRUST CSF certification in 2019 as a means to demonstrate our ongoing commitment to protecting sensitive information and managing data risk. HITRUST is a non-profit authoritative body t...

Protecting the Internet of Things and Data Security in Healthcare

Smart watches. Smart homes. Smart cars. Smart...pacemakers? The prime example of the Internet of Things (IoT): smart devices. They have permeated the global market in recent years and are steadily gro...

Conference Connections: ULG to attend European UDI Forum

  Eileen Kerry, out of ULG‚Äôs Galway Office, will represent ULG at this forum, exploring current and future regulations for how medical devices are labeled. This is the only European conference dedic...

Healthcare Translation Errors Endanger LEP Patients at the Pharmacy

According to the Mayo Clinic, "hundreds of thousands of people" are injured by medication errors every year in the United States. Some of those errors are caused by doctors prescribing the wrong medic...

Video Remote Interpreting: Enhancing Patient Care And Cutting Costs

According to the Center for Disease Control, in the U.S. alone there are 990.8 million physicians’ visits and 267.1 million emergency room visits or hospital outpatient visits in a year. The patient...

Securing Patient Data: What Your Language Provider Should Know About HIPAA

While HIPAA compliance might complicate your life, the goal of the regulation is really the same as yours: protecting patients. You’re looking out for their physical well-being, while HIPAA is safeg...

Improving HCAHPS Scores Through Language Services

  What makes quality healthcare? The Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, looks to answer that very question, and has been used since 2006 to gauge patients‚Äô ...

How To Foster Better Patient Understanding

Medical professionals are increasingly noting the correlation between patient health and health literacy. The more people are able to comprehend and understand about their healthcare, the more effecti...

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